Privacy Policy
Effective: 27 June 2025
This Privacy Policy outlines how Purusha Wellbeing (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you use our website https://purushawellbeing.com (“Service”). We are committed to complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the Spam Act 2003 (Cth), and, where applicable, the General Data Protection Regulation (GDPR).
By accessing or using our Service, you agree to the terms of this Privacy Policy. For additional legal information, please refer to our Terms and Conditions.
Definitions
- Service: The https://purushawellbeing.com website operated by Purusha Wellbeing.
- Personal Data: Information that can be used to identify a living individual.
- Usage Data: Automatically collected data generated by your use of the Service.
- Cookies: Small data files stored on your device to help improve your experience.
- Data Controller: The entity that determines the purposes and means of processing personal data.
- Data Processor: A third party that processes personal data on our behalf.
- Data Subject: The individual whose personal data is being collected.
1. Information We Collect
a) Personal Data
We may collect the following personal data:
- Full name
- Email address
- Phone number
- Mailing address
- Usage and cookie data
b) Usage Data: Includes IP address, browser type, time spent on pages, and other diagnostics.
c) Location Data: We may collect and use location data with your consent to tailor our services.
d) Tracking Cookies: We use cookies for:
- Session functionality
- Preference storage
- Security and analytics
2. Use of Data
We use your personal data for:
- Providing and maintaining our Service
- Sending retreat itineraries and booking confirmations
- Communicating about updates, offers, and promotions
- Monitoring and analysing usage
- Enhancing site functionality
- Meeting legal and contractual obligations
We only send marketing communications via email, SMS, or WhatsApp if you have expressly opted in to receive them through those channels. You may opt out at any time by clicking “Unsubscribe” in an email or replying “STOP” to SMS or WhatsApp messages.
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), our legal basis for collecting and using personal information includes:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate interests that do not override your rights
4. Retention of Data
We retain personal data for 7 years after your last engagement with us, or as long as necessary to comply with legal obligations. You may request deletion at any time.
5. Transfer of Data
Your data may be stored and processed in Australia or other jurisdictions. We ensure data is transferred securely and in accordance with this Privacy Policy.
6. Disclosure of Data
We may disclose your data:
- To comply with legal obligations
- To protect the rights and safety of users
- To detect or investigate wrongdoing
- With your consent
7. Security
We use commercially reasonable measures to protect your data, though no method of transmission is completely secure.
8. Do Not Track
We do not currently respond to Do Not Track (DNT) signals. However, you may opt out of analytics tracking through your browser or plug-in tools.
9. Your Rights (GDPR and APPs)
You have the right to:
- Access your data
- Request correction or deletion
- Object to processing
- Withdraw consent
- Request data portability
To exercise these rights, contact us at [email protected].
10. WhatsApp Messaging Consent
By opting in through our lead form, you agree to receive communications from us via WhatsApp. These may include itineraries, updates, reminders, and promotional content. You can withdraw consent anytime by replying “STOP” in WhatsApp or emailing us. We log opt-in details (method, time, and message) for compliance with Meta’s business messaging policy.
11. Service Providers & Analytics
We may engage third-party providers for hosting, analytics (e.g., Google Analytics), and payments. These entities only access your data to perform agreed services and are bound by confidentiality.
12. Payments
Payments are processed by secure third-party platforms. We do not store payment details.
13. External Links
Our website may contain links to other websites. We are not responsible for their content or privacy practices.
14. Children’s Privacy
Our services are not intended for individuals under the age of 16. If we learn we have collected data from a minor without parental consent, we will delete it promptly.
15. Updates to This Policy
We may update this policy as needed. When we do, we will revise the “Effective Date” and notify you where appropriate.
16. Contact Us
Email: [email protected]
